Shipping & Delivery Policy

At ABHIMAA, we aim to provide a seamless shopping experience with reliable and timely deliveries. Please read our shipping and delivery terms carefully before placing an order.

1. Shipping Partners

We work with multiple courier partners, including DTDC, Delhivery, and Shiprocket, to ensure safe and timely deliveries. The courier service for your order will be assigned based on availability and location.

2. Order Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once dispatched, customers will receive a tracking ID via email to track their shipment.

3. Estimated Delivery Time

  • Delhi NCR: 2-4 business days
  • Rest of India: 4-7 business days (may vary based on location and courier partner)
  • Delays due to unforeseen circumstances (weather, lockdowns, strikes) will be communicated via email/SMS.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location.
  • Free shipping offers may be introduced in the future.

5. Cash on Delivery (COD)

  • COD orders will incur an additional charge of ₹100.
  • This COD fee is non-refundable in case of returns.
  • Repeated refusal of COD orders may result in the barring of COD facility without prior intimation.

6. Order Tracking

  • Once the order is ready for dispatch, the tracking ID will be shared via email to the registered email ID.
  • Customers can use this tracking ID to monitor their shipment status.

7. Address Changes & Cancellations

  • Address modifications are allowed only before the order is shipped.
  • Once the order is dispatched, cancellation is not possible.

8. Undelivered or Lost Orders

  • If your order is marked as "delivered" but not received, contact us within 48 hours of the delivery update.
  • If an order is lost in transit, we will reship or issue a refund at our discretion.

9. International Shipping

  • Currently, we do not offer international shipping. However, we plan to introduce it in the future.

10. Return & Exchange Policy

  • Please refer to our Return & Exchange Policy for details on returns, exchanges, and refunds.

11. Contact Us

For any shipping-related queries, reach out to us at:
📧 abhimaa55@gmail.com📞 8287710340